Faqs – Scatter index

FAQs

Frequently Asked Questions

Yes. We formulate with ingredient transparency at the core — every hero ingredient is chosen for what it does, not just how it sounds on a label. You'll find no harsh sulphates in our range. We believe you should be able to pronounce, and understand, everything in your routine.

Our formulations are designed to be gentle, but “sensitive skin” varies widely from person to person. We’d recommend doing a small patch test on your inner arm 24 hours before first use, especially if you have a history of reactions to active ingredients or fragrance. If you have a diagnosed skin condition, it’s worth checking with your dermatologist first.

Our hero range is formulated to work across normal, dry, and combination skin.

Yes, our Range is formulated without animal-derived ingredients and is never tested on animals.

Nila (Indigofera tinctoria) is a plant traditionally used in Moroccan and Indian skincare for its brightening and detoxifying properties. It's rich in antioxidants and has been used for generations to even out skin tone and calm irritation. We use it in our Face Mask and Body Scrub to bring out a natural, healthy glow rather than a bleached, artificial one.

It carries the same fermented-olive formulation, just in a lighter, everyday-friendly format. We'd recommend the paste for a deeper weekly ritual, and the liquid wash for daily cleansing in between.

We currently ship across India. Delivery timelines vary by location — metro cities typically see faster delivery than more remote areas.

Given the nature of skincare products, we're unable to accept returns on opened items for hygiene reasons.

If your order arrives damaged or incorrect, reach out to us within 48 hours of delivery with unboxing video and clear photos of the damaged area, and we'll sort it out.

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