FAQs
Is Scatter a clean beauty brand?
Yes. We formulate with ingredient transparency at the core — every hero ingredient is chosen for what it does, not just how it sounds on a label. You'll find no harsh sulphates in our range. We believe you should be able to pronounce, and understand, everything in your routine.
Are your products suitable for sensitive skin?
Our formulations are designed to be gentle, but “sensitive skin” varies widely from person to person. We’d recommend doing a small patch test on your inner arm 24 hours before first use, especially if you have a history of reactions to active ingredients or fragrance. If you have a diagnosed skin condition, it’s worth checking with your dermatologist first.
Are your products suitable for all skin types?
Our hero range is formulated to work across normal, dry, and combination skin.
Are Scatter products cruelty-free?
Yes, our Range is formulated without animal-derived ingredients and is never tested on animals.
What is Nila, and why is it in your products?
Nila (Indigofera tinctoria) is a plant traditionally used in Moroccan and Indian skincare for its brightening and detoxifying properties. It's rich in antioxidants and has been used for generations to even out skin tone and calm irritation. We use it in our Face Mask and Body Scrub to bring out a natural, healthy glow rather than a bleached, artificial one.
Is the Liquid Black Beldi Body Wash as effective as the traditional paste?
It carries the same fermented-olive formulation, just in a lighter, everyday-friendly format. We'd recommend the paste for a deeper weekly ritual, and the liquid wash for daily cleansing in between.
Where do you ship in India?
We currently ship across India. Delivery timelines vary by location — metro cities typically see faster delivery than more remote areas.
What is your return and refund policy?
Given the nature of skincare products, we're unable to accept returns on opened items for hygiene reasons.
If your order arrives damaged or incorrect, reach out to us within 48 hours of delivery with unboxing video and clear photos of the damaged area, and we'll sort it out.




